FAQ

Frequently Asked Questions

Our transfers are scheduled to arrive at least 90 minutes before the corresponding flight departure, to make sure that you will get to the airport in good time. The scheduled transfer time to Kiruna Airport is 2:20 hours which will accommodate for pick-ups at all hotels and hostels in Abisko-Björkliden as well as slight delays due to road work and winter road conditions.

Yes, within reason. If you are not at said time and place for the transfer the driver will try to locate you by phone or by contacting the hotel/hostel you are staying at. If he/she is still unable to get in contact with you, the transfer will leave at the stated departure time. In the event of a delayed flight the transfer will wait up to a maximum of 90 minutes but this is at the driver’s discretion and is dependent on other customers and transfers.

Your driver will meet you as you enter the airport at the luggage carousel. The driver will be holding a Visit Abisko sign (saying “VA”) and will be dressed in Visit Abisko attire. If you are still having difficulties, look for a vehicle parked outside with the Visit Abisko logo on it.

Yes we do. Please contact us at info@visitabisko.com for more information.

Yes you can. You will be asked to let us know if you are bringing skis upon the time of booking. Ski baggage must not exceed the maximum baggage size

Yes, however the consumption of alcoholic beverages is not permitted on our buses.

Each passenger is limited to two items of checked baggage, this can include one ski or snowboard baggage. The maximum allowed weight is 23 kg per baggage. Each bag must not exceed the following measurements: L=250 cm, H=79 cm, W=112 cm. The sum of all three sides of each baggage (L+H+W) is limited to 300 cm. Ski or snowboard baggage must be pre-booked upon the time of booking. Any baggage exceeding the limit of the two checked bags must be declared at the time of booking. Visit Abisko reserves the right to charge a supplement for excess baggage or to refuse to transport excess items.

Each Passenger is also allowed to bring the following as carry-on baggage on the bus:

– One bag limited to L=55 cm, H=23 cm, W=40 cm with a maximum weight of 8 kg

– One small purse, computer bag or similar limited to L=40 cm, H=15 cm, W=30 cm